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Freedom of Information

How to make a Freedom of Information request to NHSGYWCCG
The Freedom of Information Act 2000 provides a right of access to a wide range of information held by public authorities, including the NHS. The purpose is to promote greater openness and accountability.

Our duty to you
The Freedom of Information (FOI) Act 2000 requires us to:

Before you request information from NHSGYWCCG
Check whether the information you seek is already available on our website to see if someone else has already asked the same question.

2016/17 Summary document

Feb 2017 - Mar 2018

We have a publication scheme setting out what information we currently release or expect to release and this can be requested via the Contact Us page on the website. If you request information from NHSGYWCCG that is already published, we will simply refer you to the published source.

Who can request information?
Anyone, anywhere in the world, can make an FOI request to NHSGYWCCG.

What can I request?
You can seek any recorded information that you think NHSGYWCCG owns and retains. Where NHSGYWCCG is not the owner of the information it may be more appropriate to refer you to the relevant organisation that holds this information at source. If the information is environmental, we will respond according to the Environmental Information Regulations (EIR) 2004. You do not have to know whether the information you want is covered by the EIR or the FOI Act. When you make a request, we will decide which law applies.

If the information is your own personal data, then you should make a subject access request (SAR) under the Data Protection Act (DPA) 1998, and not under the FOI Act. See below for how to make DPA requests.

How do I request information?
Your request must be in writing and can be either posted or emailed to NHSGYWCCG
For postal requests, please send to the following address:

NHS Great Yarmouth and Waveney Clinical Commissioning Group Freedom of Information Team

c/o North East London Commissioning Support Unit FOI Team

3rd Floor

1 Lower Marsh

Waterloo London

SE1 7NT

Email requests should be sent to NELCSU.FOI@nhs.net , please include “Freedom of Information” in the subject line.

What information must I include in my request?

The FOI Act requires certain information to be supplied before the CCG can respond to your request:

What you do not need to do:

How should I word my request?
Comprehensive guidance on submitting effective requests for information is available from the Information Commissioner’s Office. However, to frame an effective request for the information you need:

Do:

Don’t:

What happens when my request is received?
NHSGYWCCG has a legal obligation to reply to your FOI request and must do so within 20 working days of receipt. We will do one of the following:

What can I do if I am unhappy with the reply I receive or the way my request was handled?
You can ask NHSGYWCCG for an internal review of your FOI request. When you write to us requesting an internal review, we will acknowledge your letter and tell you how long we think the review will take. We aim to complete internal reviews within 20 working days, although more cases that are complex may take longer. Where internal reviews go over 20 working days, we will keep you informed of progress.
Further support is available from the Information Commissioners Office on the ICO website.

How do I request information held about me?
You can make a ‘Subject Access Request’ for information held about you by NHSGYWCCG.

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1 Common Lane North
Beccles, Suffolk
NR34 9BN
Phone:
Fax:
Email:
01502 719 500
01502 719 874
gywccg.your-views-matter@nhs.net
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