Equality and Diversity
Commissioning of services and the decision making process
HealthEast is responsible for buying the services for the residents of Great Yarmouth and Waveney that meets the diverse needs of the population. HealthEast’s Governing Body makes sure that these services meet the needs and improve the health and wellbeing of our whole population. The Governing Body review their decisions and services to improve equality and diversity, to ensure fair treatment for all service users.
A member of the Governing Body has responsibility to champion equality and diversity as part of the decision making process.
The HealthEast Governing Body has agreed an Equality Scheme that describes its policy on equality and diversity including the approach to carrying out Equality and Diversity Impact Assessment to ensure decisions meet the health needs of the Great Yarmouth and Waveney population.
Equality and Diversity Impact Assessment
HealthEast is responsible for making sure its decisions, the services it buys and its policies meet the legal requirements and follow best practice relating to equality and diversity. This includes complying with the Equality Act 2010 and the Human Rights Act 2008. HealthEast agrees and monitors objectives set to meet its Public Sector Equality Duties as set out in the Equality Act 2010 and deliver the requirements of the NHS Equality Delivery Scheme.
Equality and diversity impact assessments are carried out as part of the planning and consultation process to help the decision making process for proposed changes to services. Similar assessments are used to assess the impact of any changes to our policies.
Consulting people and engaging with people about changes in service
Sometimes a change in a service is proposed which will have a big impact on the people that use that service and the people that care for them. If the proposed change is small or the number of service users affected is small, HealthEast will engage with these people to work together on the proposals.
Sometimes a proposed change is so big and may include several different services that HealthEast will perform a full public consultation.
Both engagement and consultation processes include as many ways as possible to make sure that the opinions of people are heard throughout the decision making process and may include questionnaires, public meetings and focus groups.
The CCG will engage service users and clinical professionals in the consultation process to ensure changes to HealthEast policy impacting on services and the individuals that use them, meet clinical best practice whilst addressing the diverse needs and of the Great Yarmouth and Waveney population.