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Great Yarmouth and Waveney PPG Forum

We have some very proactive patient participation groups (PPGs) across Great Yarmouth and Waveney who support GP practices and act as a local voice for patients in their area.

The CCG supports these PPGs by managing a bi-monthly PPG Forum which is well attended by PPGs from across the patch. The Chair of the PPG Forum, Graham Dunhill, has a seat on the CCG Governing Body and the Vice-Chair, Jean Goffin, has a seat on our Primary Care Commissioning Committee. This helps us ensure that our patient voice is heard at these important decision-making meetings.

A number of health issues are discussed at the PPG Forum which have been raised by patients locally. This includes adult mental health services, access to general practice, medicines management issues such as over-prescribing of opioids and community health services.

We regularly engage our PPG Forum in any changes to services and their view is valuable in helping us to shape our services. They have been involved in helping to shape our mental health services and developing community and primary care services.

Representatives from our PPG Forum will support us around specific projects and provide us with a patient voice. This has included providing a patient perspective on changes to our podiatry service, working with practices on 'Did not attend' campaigns, promoting our DESMOND diabetes programme to patients in their area and raising patient issues around the new phlebotomy service for Great Yarmouth and Waveney.

Our PPG Forum members are also very proactive in supporting us around local healthcare campaigns and have promoted the following campaigns in their local GP practice: winter healthcare messages, our opioid campaign aimed at reducing the number of opioids prescribed, promoting care navigators in GP practices and reducing waste medications.

We support our PPGs by publishing a PPG Toolkit to help them set up and run their own PPGs. We also support our PPGs who wish to reach their patients using social media by helping them to set up and run Facebook and Twitter accounts. If you are involved in a PPG in Great Yarmouth and Waveney and would like help in setting up a Facebook and/or twitter account then please contact: ian.wakefield@nhs.net

You can read more about the work of our PPG Forum in our annual report on patient participation and engagement.

The minutes of our PPG Forum meetings are published as part of our Governing Body papers.